5 Projects that are changing the face of health services in Salford
The Unscheduled Care Steering Group deal with the whole range of unscheduled or urgent care services, which are provided across Salford 24hours a day, 7days a week.
These include Walk-In Centres, Accident and Emergency (A&E), General Practitioner ‘Out-of-Hours’ services, Care at Home services, Pharmacists advisory services, and so on.
The development of unscheduled care services is to ensure that the needs of patients are safely addressed in a timely way. There is a significant focus on directing patients to the most appropriate part of the service and healthcare professional.
It is also important that such services are consistent with services provided in normal working hours and are linked with social care support. Intermediate care services, which provide community based bedded accommodation or care at home, are also a vital part of this group’s remit.
The main focus of this project is to review and streamline the Transfer of Care process, extending cover to 7 days per week. This will ensure the safe and timely transfer of patients, many of whom are elderly, through the primary / secondary / intermediate care system. It supports the efficient use of hospital resources and enables safe transfer home for patients.
The development of Intermediate Care beds and bed equivalents to support the care of patients in the community, who otherwise would require hospital admission. The focus of this initiative is to provide patients with the opportunity to regain or retain independence, with the necessary level of healthcare and social support.
To develop a Walk-in Centre model. Pendleton walk in centre was opened on the 31st March 2008.
To integrate the unscheduled care services based in the A&E footprint, including minors, majors, Walk-In Centre, GP Out-of-Hours service, Rapid Response Team, Mental Health Crisis Team and Overnight District Nurses.