Salford's Health Investment for Tomorrow
5 Projects that are changing the face of health services in Salford
Community Health Services
1. What are Community Health Services?
The Community Health Services project is concerned with examining the clinical health services provided throughout the NHS in Salford. Its purpose is to review a series of specialist clinical services to identify how those services need to be structured so that a new culture can be created within the Salford healthcare systems: to work in an integrated way, utilising new technologies and facilities that SHIFT will provide.
2. Who decides which services are redesigned?
Responsibility for overseeing the work of all the Community Health Services project lies with the Community Health Services Project Board.
Reporting to the Project Board are six Steering Groups, one for each of the Community Health Services Projects and each led by a Director from Salford Primary Care Trust or Salford Royal Hospitals Trust. In turn, each Steering Group is responsible for appointing and overseeing the work of a series of sub-projects: the individual services that are being redesigned as part of Community Health Services.
3. Who has the authority to decide on service redesign with SHIFT?
Overall responsibility for all the work of the SHIFT Programme resides with the SHIFT Programme Board. In turn, the Programme Board devolves responsibility for the major service redesign work within SHIFT to the Community Health Services Project Board.
4. Why is redesigning services part of the SHIFT programme?
The major management task of the next phase of “SHIFT” is to organise the implementation of service redesign within Salford. This has a number of core components:
- Specifying service design/change, including demand management arrangements;
- Gaining and maintaining clinical commitment to change;
- Organising management and implementation of change.
The SHIFT vision identified the range of change management projects to be implemented associated with the SHIFT vision Implementation Document and SHIFT Vision Matrix. This is considered to be the largest change management programme within a health economy in the NHS. The task of organising and delivering the necessary changes is massive and complicated. The sheer scale of change and the pace at which it must be delivered is incredibly ambitious.
The absolute necessity to undertake change across Salford Royal Hospitals Trust and Salford PCT simultaneously requires integrated management of the change projects.